Terms & Conditions

Gostišče Vančar d.o.o.
Čezsoča 43
5230 Bovec
Slovenia

1. General Provisions

These Terms and Conditions govern the reservation, stay, and use of accommodation services provided by Gostišče Vančar d.o.o.

By making a reservation, the guest confirms that they have read, understood, and accepted these Terms and Conditions in full.

2. Reservations

Reservations can be made via our website, email, telephone, or other booking channels.

A reservation is considered confirmed once the guest receives written confirmation from Gostišče Vančar d.o.o.

The accommodation provider reserves the right to request a prepayment or reservation guarantee where specified at the time of booking.

3. Payment

Payment can be made in cash, by credit or debit card, or by bank transfer in advance.

All prices are stated in Euros (EUR).

The tourist tax is not included in the accommodation price and will be charged in accordance with the applicable legislation of the Republic of Slovenia.

4. Cancellation Policy

Reservations are held until 12:00 midnight (24:00) on the day of arrival.

Guests may cancel their reservation free of charge up to 7 days before arrival.

If a reservation is cancelled less than 7 days before arrival, or if the guest fails to arrive without prior notice (no-show), Gostišče Vančar d.o.o. reserves the right to charge the cost of one night’s stay.

5. Check-in and Check-out

Check-in: from 3:00 PM

Check-out: until 10:00 AM

If you expect to arrive outside the standard check-in hours, please notify the accommodation in advance so that alternative arrangements can be made.

6. House Rules

Guests are required to respect the house rules and take proper care of the accommodation, its equipment, and furnishings.

Guests are kindly requested to observe quiet hours between 10:00 PM and 7:00 AM.

Smoking is strictly prohibited inside the accommodation.

Pets are welcome upon prior arrangement. An additional fee of EUR 10.00 per pet, per night applies.

Guests are responsible for any damage caused intentionally or through negligence and shall reimburse the accommodation provider for any resulting costs.

7. Liability

Gostišče Vančar d.o.o. accepts no responsibility for lost, damaged, or stolen personal belongings.

Guests use the parking facilities at their own risk.

8. Personal Data Protection

Guests’ personal data are collected and processed solely for the purpose of managing reservations, registering guests in accordance with applicable legislation, and fulfilling other legal obligations.

Personal data are processed in accordance with the applicable data protection legislation and the General Data Protection Regulation (GDPR).

All personal data are used and stored in strict compliance with the applicable data protection laws.

9. Final Provisions

All legal relationships between the guest and Gostišče Vančar d.o.o. shall be governed by the laws of the Republic of Slovenia.

Any disputes shall first be resolved amicably. If this is not possible, the competent court in the Republic of Slovenia shall have jurisdiction.

These Terms and Conditions shall enter into force on the date of their publication on the website of Gostišče Vančar d.o.o.